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A thank you goes a long way

A simple yet effective way of increase customer happiness in the practice is to send hand written thank you cards. Patients always appreciate it and it start the relationship with a nostalgic and positive vibe. It takes about 1 minute for the staff member to fill the card. Envelops can be pre stamped to save time.
These cards from Amazon works great, these are inexpensive and looks good.




A simple message is enough - Dear John, it was really nice to meet with you. We look forward to having a great relationship with you. Your dental team at Grafton Dental Care

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